Contact Us - Frequently Asked Questions    
 


To exercise your voting rights when using the "Assembleia na Web" portal you must possess a valid Digital Certificate and be a quotaholder of the company which is holding the meeting through this portal.

Click on the option most fitting to your profile and see the procedures that must be followed:

  1. Brazilian Individual
  2. Foreign Individual
  3. Domestic Corporation / Investment Fund
  4. Foreign Corporation

Brazilian Individual

See how to issue your voting instruction in the chosen meeting below.

  1. Register in the "Assembleia na Web" portal. You will receive via e-mail a log-in and password to navigate throughout the portal;
  2. Effect your log-in;
  3. Access the Meeting Agenda section and locate the name of the company or investment fund in which meeting you would like to participate. Click on the desired event;
  4. The system will validate your shareholder or quota holder standing in a specific company or investment fund and will direct you to the specific site for the chosen event;
  5. If you do not yet possess a valid Digital Certificate, click on Digital Certificate. You will be directed to another area where you must choose the type of certificate you wish to obtain and will be instructed on how to proceed;.
  6. If you do own a valid digital certificate, read the Public Call Notice, the Agenda, Meeting Information and Documents as well as any other document available on the Meeting site carefully and go on to step-by-step on how to issue your voting instruction.

Foreign Individual

See how to issue your voting instruction in the chosen meeting below.

  1. You can register as a foreign individual yourself or via your legal representative in the country. Whoever registered will receive via the e-mail listed a log-in and password – which will allow you to later access the "Assembleia na Web" portal.
  2. As a registered foreign individual you can issue voting instructions to the meeting selected in the "Assembleia na Web" portal directly or through your legal representative in the country. To issue your voting instructions directly you must possess a valid Digital Certificate. If you do, when registering choose the option 'vote directly with a digital certificate' and follow the instructions listed in item 4 below.
  3. If you wish to issue your voting instructions via a legal representative in the country, request THAT PERSON OR ENTITY to register and to forward documentation that certify the powers you have granted them (certified copies), as per instructions contained in the registration e-mail:
    • In the event the legal representative is a Corporate Entity: Power of Attorney issued by yourself, as the shareholder / quota holder, granting the Legal Corporate Representative powers to act on your behalf, notarized and legalized by the Brazilian Consulate, legally translated and registered in a notary office. The Legal Corporate Representative must also supply copies of the personal ID Card and Individual Tax Payer Registration Card of the individual who represents it.
    • In the event the legal representative is an Individual: Power of Attorney issued by yourself, as the shareholder / quota holder, granting the Legal Individual Representative powers to act on your behalf, notarized and verified by the Brazilian Consulate, legally translated and registered in a notary office. The Legal Individual Representative must also supply copies of his/her personal ID Card and Individual Tax Payer Registration Card.

    Attention: this step is very important and should be concluded as soon as possible, as, without it, the power of attorney to vote cannot be accessed.

  4. After analysis and approval of the representative's documentation, or in the event you have chosen to vote directly with a valid digital certificate, your registration will be validated. You will receive via the e-mail supplied information on the confirmation of the shareholder's registration.
  5. After the registration has been validated effect your log-in to the site, access the section Meetings Agenda and locate the Meeting in which you'd like to participate. Click on the desired event.
  6. The system will validate your shareholder or quota holder position in a specific Company or Fund, be it directly or through your representative in the country, and will direct you to the specific site for the chosen event on the "Assembleia na Web" site.
  7. If you do not yet possess a valid digital certificate, click on Digital Certificate. You will be directed to another area where you must choose the type of certificate you wish to obtain and how to proceed;.
  8. If you do own a valid digital certificate, read the Public Call Notice, the Agenda, Meeting Information and Documents as well as any other document available on the Meeting site carefully and go on to step-by-step on how to issue your voting instruction.

Domestic Corporation / Investment Fund

See how to issue your voting instruction in the chosen meeting below.

  1. You, as representative of the Corporation or Fund, must register the institution (shareholder / quota holder). You will receive via the e-mail supplied in the registration a log-in and password which will allow you to later access the "Assembleia na Web" portal.
  2. The representative of the Domestic Corporation or Fund must forward documentation which certify the powers of representation that have been delegated (certified copies), as per instructions included in the registration e-mail;

    Domestic Corporation

    • Corporate By-laws in effect filed with the Trade Board or appropriate Notary Office along with the Corporate Tax Payer Registration card;
    • Articles of the Election or Power of Attorney from the shareholders granting powers to the Individual Legal Representative;
    • Personal ID Card and Individual Tax Payer Registration Card of the Individual Legal Representative;
    • Liability Commitment duly signed and notarized.

    Investment Fund Legally Represented by a Corporate Entity (as Administrator or Manager):

    • Fund regulations in effect filed with an appropriate Notary Office and Corporate Tax Payer Registration card;
    • Corporate By-laws/Charter of the Administrator or Manager in effect and filed with the Trade Board;
    • Articles of the Election or Power of Attorney from the Administrator or Manager granting powers to the Individual Legal Representative;
    • Personal ID Card and Individual Tax Payer Registration Card of the Individual Legal Representative; and
    • Liability Commitment duly signed and notarized.

    Attention: this step is very important and should be concluded as soon as possible, as, without it, the power of attorney to vote cannot be accessed.

  3. After analysis and approval of the representative’s documentation your registration will be validated. You will receive via the e-mail supplied information on the confirmation of the shareholder’s registration.
  4. After the registration has been validated effect your log-in to the site, access the Meetings Agenda section and locate the Meeting in which you’d like to participate. Click on the desired event.
  5. The system will validate your shareholder or quota holder position in a specific Company or Fund, be it directly or through your representative in the country, and will direct you to the specific site for the chosen event on the “Assembleia na Web” site.
  6. If you do not yet possess a valid digital certificate, click on Digital Certificate. You will be directed to another area where you must choose the type of certificate you wish to obtain and how to proceed;
  7. If you do own a valid digital certificate, read the Public Call Notice, the Agenda, Meeting Information and Documents as well as any other document available on the Meeting site carefully and go on to step-by-step on how to issue your voting instruction.

Foreign Corporation

See the steps that you, as Legal Representative in Brazil, must take to vote in the chosen Meeting below.

  1. A Foreign Corporation must be registered directly by its legal representative in the country. You, legal representative who registered, will receive via the e-mail supplied a log-in and password which you will later use to access the “Assembleia na Web” portal.
  2. The next step is to forward documentation which certify the powers of representation that have been delegated by the foreign corporation (certified copies), as per instructions included in the registration e-mail;
    • Power of Attorney issued by the shareholder / quota holder, granting the Legal Representative powers to act on behalf of the corporation, notarized and legalized by the Brazilian Consulate, legally translated and registered in a notary office. The Legal Corporate Representative must also supply copies of his/her personal ID Card and Individual Tax Payer Registration Card;
    • Corporate By-laws/Charter in effect for the Legal Corporate Representative filed with the Trade Board or appropriate Notary Office, and the Corporate Tax Payer Registration card;
    • Articles of the Election or Power of Attorney from the Legal Corporate Representative granting powers to the Individual Legal Representative;
    • Personal ID Card and Individual Tax Payer Registration Card of the Individual Legal Representative; and
    • Liability Commitment duly signed and notarized.

    Attention: this step is very important and should be concluded as soon as possible, as, without it, the power of attorney to vote cannot be accessed.

  3. After analysis and approval of this documentation your registration will be validated. You will receive via the e-mail supplied information on the confirmation of the shareholder’s registration.
  4. After the registration has been validated effect your log-in to the site, access the Meetings Agenda section and locate the Meeting in which you’d like to participate. Click on the desired event.
  5. The system will validate your shareholder or quota holder position in a specific Company or Fund and will direct you to the specific site for the chosen event on the "Assembleia na Web" site.
  6. If you do not yet possess a valid digital certificate, click on Digital Certificate. You will be directed to another area where you must chose the type of certificate you wish to obtain and how to proceed;
  7. If you do own a valid digital certificate, read the Public Summons Notice, the Agenda, Meeting Information and Documents as well as any other document available on the Meeting site carefully and go on to step-by-step on how to issue your voting instruction.

STEP-BY-STEP ON HOW TO ISSUE YOUR VOTING INSTRUCTION

Enter the specific site for the meeting chosen on the “Assembleia na Web” site. You can consult all the documents made available by the Company or Fund related to the meeting’s agenda and can therefore issue your voting instructions which will be issued electronically by the respective power of attorney.

In addition, you may participate in discussion forums with other shareholders / quota holders and listen to or attend the meeting via the web or videocast, respectively. These are optional services which the Company or Fund may or may not hire for its meeting on the "Assembleia na Web" portal.

After you have accessed the site for the desired meeting and have analyzed the documents which support your decision (Agenda, Public Call Notice, Meeting Manual and meeting documents and information), you can make your choice following the steps listed below:

  1. Click on Issue Voting Instruction;
  2. The next screen will contain a document for Instructing your Vote, in which you will indicate how you wish to vote for each of the items on the Agenda by means of an electronic power of attorney. To find out more about the electronic power of attorney, click here;
  3. After making your choices, click on Sign the Electronic Power of Attorney;
  4. Digitally sign your Electronic Power of Attorney (If you do not possess a digital signature, click here to find out about how to obtain one);
  5. The system will allow you to alter your voting instructions and issue a new Electronic Power of Attorney. All that is required for this is to re-enter the previous screen and indicate your new voting instructions, generating a new Electronic Power of Attorney. When this is done you automatically revoke the prior voting instruction;
  6. Once these steps are finalized, the last power of attorney with the instructions you’ve indicated will result in your vote, which will be booked in the respective Meeting as per the quantity of voting shares verified during the day of the Meeting by the recording bank.
  7. Immediately after you digitally sign you will receive via e-mail a voucher for the power of attorney that was issued.
  8. After your vote has been validated, you will further receive via e-mail and within 12 hours a validation voucher;
  9. There you go. You have voted in the desired Meeting and have received all the vouchers regarding your vote, being assured that your rights have been exercised and that your votes have been appropriately booked.